Privacy Policy

Last updated: 9/14/2025

1. Introduction

Loud Team values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

2. Data We Collect

• Contact details (name, email, delivery address)
• Order details (products, sizes, designs uploaded)
• Payment details (processed securely via our payment provider)
• Technical data (IP address, browser, device info)

3. How We Use Your Data

• To process and deliver your orders
• To communicate with you about your order
• To comply with legal and tax obligations
• To improve our services and app performance

4. Legal Basis

We process personal data based on: (a) contract performance, (b) legal obligations, (c) legitimate interests, and (d) your consent (where required).

5. Data Sharing

We share data only with trusted third parties necessary to provide our services (e.g., payment processors, delivery partners). We do not sell your data.

6. International Transfers

If we transfer your data outside the EU/EEA, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses).

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes stated and comply with legal obligations.

8. Your Rights

• Access, rectify, or erase your personal data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• File a complaint with your local Data Protection Authority

9. Contact

If you have questions about this Privacy Policy, contact us at: contact@loud.team