Terms & Conditions

Last updated: 9/14/2025

1. Introduction

Welcome to Loud Team, a platform operated by Loud Team (“we”, “us”, “our”). These Terms govern your use of our app and services for designing, ordering, and delivering custom branded t-shirts.

2. Eligibility

By using our services, you confirm that you are at least 18 years old or have the consent of a parent/guardian.

3. Orders & Customization

When placing an order, you are responsible for the accuracy of all details, including design, size, and delivery address. We are not liable for errors caused by incorrect input from you.

4. Intellectual Property

You retain ownership of designs you upload. By submitting a design, you grant us a non-exclusive license to reproduce, print, and deliver the design as necessary to fulfill your order. You confirm you have the right to use the designs and that they do not infringe third-party rights.

5. Prices & Payment

Prices are displayed in EUR and include VAT unless stated otherwise. Payment is required at the time of order.

6. Delivery

We aim to deliver within the estimated timeframe, but delays may occur. We are not liable for delays outside our control.

7. Right of Withdrawal

Under EU law, consumers generally have 14 days to withdraw from online purchases. However, this right does not apply to goods made to your specifications or clearly personalized (e.g., custom printed t-shirts). See our Refund Policy for details.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for indirect damages or loss of profits. Our total liability shall not exceed the amount paid for the relevant order.

9. Governing Law

These Terms are governed by the laws of the European Union and the country in which we are established. Any disputes shall be subject to the jurisdiction of the competent courts in that country.

10. Contact

For questions, please contact us at: contact@loud.team